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What is Program Management? Important, Skills & Best Practices

As someone who runs a growing business, I’ve learned how crucial it is to stay ahead in managing operations efficiently. With today’s rapid technological advancements, relying on manual methods is no longer enough; that’s where ERP Software comes in.

I discovered that ERP software can make managing multiple aspects of a business far simpler when it’s a fully integrated system, encompassing accounting, procurement, inventory, and even project management, all in one centralized platform.

ERP software isn’t just a tool; it’s a complete solution that helps streamline workflows, boost productivity, and make smarter decisions. Especially for companies in Singapore, this system is designed to meet the dynamic business environment. 

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Table of Content

    Key Takeaways

    • Program management applications have emerged that make life easier, especially in the business sector, one of which is ERP. This software helps in the implementation of resource planning. 
    • There are key program management skills that you should be familiar with, including strategic planning, risk management, adaptability, and leadership. 
    • HashMicro ERP Software offers a powerful solution to simplify and streamline program management within your organization. The system automates task tracking, resource allocation, and progress monitoring. 

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    What is Program Management?

    With advances in technology, several applications have emerged that make life easier, especially in the business sector, one of which is ERP. This software is important for businesses because it helps in the implementation of resource planning. 

    Therefore, companies are required to have this software to support their business. However, before discussing further about ERP that can help your business, do you know what program management is? 

    This software serves as the intentional application of information, skills, tools, and procedures, or a collection of interrelated projects and program activities. Therefore, this software manages various fields in a coordinated manner. 

    Also read: 3 Ways ERP Helps the Logistics and Transportation Industry

    ERP Program Management vs Project Management

    ERP Program Management vs Project Management

    The Project Management Institute defines: A project as temporary in that it has a defined beginning and end in time, and therefore defined scope and resources. And a project is unique in that it is not a routine operation, but a specific set of operations designed to accomplish a singular goal.

    ERP project management involves organizing and managing company resources to achieve ERP software implementation goals within the stipulated time and budget most effectively and efficiently to ensure smooth and successful ERP implementation.

    Project management is simply the application of knowledge, tools, and techniques to project activities to meet project requirements. Program management, on the other hand, is the management of connected initiatives that make up the program as a whole.

    A program is a group of projects and related program activities that are managed in a coordinated manner with the aim of obtaining benefits that are not available if managed individually. This includes desks, rules, goals, and targets and requires impersonal relationships.

    download skema harga software erp
    download skema harga software erp

    Why is Program Management Important?

    The implementation of Enterprise Resources Planning (ERP) software is a significant investment for the company. The organization will be integrated and business procedures will be efficient using an ERP system.

    This project may be the most significant the company can undertake. Project management is important because it provides some of the following values: 

    1. Strategy and implementation planning 

    The project manager establishes the overall project implementation strategy and project plans. This item is critical to completing the project on schedule and on budget. Many companies are attempting to develop their own strategy, but many are inexperienced with the tools and the implementation process.

    Strong project managers with systems implementation experience will be able to define key steps and best practices. They make sure the implementation goes smoothly.

    2. Problem tracking and resolution

    The project manager’s role is not only to solve problems, but also to ensure that the problem is identified, tracked, and properly resolved by the team. Project managers also protect budgets and schedules by managing scope, ensuring that problems don’t get bigger.

    Without a project manager, teams will often not know when it’s good enough, or even to escalate a problem so a decision can be made.

    3. One point of communication and management

    One of the most frustrating things in these projects is deciding who to talk to when things go wrong. It is important to have a voice that can manage stakeholder relationships, have a clear understanding of the current status of the project, and consolidate comments and concerns to find responses. 

    Program Management Skills

    Program management skills are balancing big visions with real-world complexities while keeping every moving part in sync. With the right skills, you can turn unpredictability into precision and disarray into direction.

    Here are the essential program management skills to sharpen:

    1. Strategic Planning: See the big picture and connect every project to the company’s broader mission. Plan proactively, anticipate hurdles, and design strategies that adapt as priorities evolve.

    2. Leadership: Inspire your team to stay aligned with shared goals, encourage collaboration, and guide them through challenges with confidence and clarity.

    3. Communication Skills: Bridge the gap between teams, departments, and stakeholders by ensuring ideas are understood and information flows smoothly across all levels.

    4. Prioritization: Balance competing demands and allocate resources effectively to keep the most critical tasks on track without burning out your team.

    5. Decision-Making: Analyze situations quickly, assess risks, and make confident calls,  even when the stakes are high or the data isn’t perfect.

    6. Risk Management: Spot problems before they escalate, build contingency plans, and create stability even in uncertain environments.

    7. Adaptability: Embrace change and pivot quickly when plans shift. The ability to stay agile and focused under pressure is what keeps programs moving forward.

    Five Stages in Program Management

    Based on the PMBOK Guide (Project Management Body of Knowledge) developed by the Project Management Institute (PMI), the project management cycle or stages includes five different phases as follows: 

    1. Project Initiation

    At this stage, you have to prove that this project has value and is feasible to run. This stage usually begins with the creation of a business case document that contains an explanation of the project requirements and an estimate of potential financial benefits.

    Thus, we can assess the project whether the project is feasible to run within a reasonable time and cost. If successful, then the project manager will need to create a document outlining the project’s objectives and requirements.

    2. Project Planning

    The project planning stage begins once the project has been approved for execution. This stage is key to successful project management and has a focus on developing a roadmap for all members. Usually, this plan uses the SMART method in preparing it.

    3. Project Execution

    The next stage of project management is project execution, which involves the development and completion of the project’s product. The project manager will reallocate resources to keep the team operating during this period.

    In general, various things must be done at this point, including task management, schedule management, budget management, and quality management.

    4. Project Monitoring

    Project monitoring is the process of keeping track of a project’s progress and results to ensure that everything goes according to plan. You can find out and rectify it right away with this monitoring process.

    The major goal of this stage, in general, is to keep track of the project and make sure it stays on course. You can use a Timesheet Management Tool to easily monitor and track employee time usage per project. 

    5. Project Closure

    Project closing is the final stage of project management. At this point, the client or stakeholders will receive the final results. Once the final output has been approved, the product will be released.

    Also read: Digital Transformation Solutions Through HashMicro Enterprise Solution Ownership Program (ESOP)

    Five Streams of Program Management

    The following are the five streams of program management: 

    1. Change management consultant 

    This section is responsible for the analysis and development of business “critical success factors”. In addition, change management consultants also have the responsibility to lead functional staff to determine strategies and business processes to support transformation. 

    2. Corporate architect

    A corporate architect has the responsibility to evaluate business/Information and Communication Technology (ICT) architecture, determine its consistency and integration with the organization’s business/ICT strategy, assess its level of alignment with the Treasury Board Chief Information Officer (CIO)

    Also with Business Transformation Enablement Program (BTEP) and the Federation Architecture Program (FAP) and recommends changes to the business/ICT architecture to improve its alignment with these external factors.

    3. Human resource consultants 

    Human resource consultants have the responsibility to Develop Human Resources (HR) practice guidelines and principles for recruitment and selection Conduct management and performance evaluation Develop training and development programs and create Reward and recognition programs

    4. Organizational development consultants

    Organizational development consultants have a responsibility to facilitate and mediate the evolution of various departmental structures toward the desired results or structures of the department.

    In addition, they also assist with organizational needs assessment and strategic planning to ensure the development of human resources to meet business goals and objectives

    5. Project executives

    Project executives have the responsibility for managing multiple Project Managers, each responsible for project elements and associated project teams. Establish and document project objectives, and determine budget requirements.

    Meet with other organizational officials to ensure that all organizational (internal and external) stakeholders are committed and moving forward on project and organizational goals.

    Here is a table summary of five streams of program management that you can easily understand:

    Five Streams of Program Management Description
    Change management consultant  It analyzes key business success factors and leads teams in creating strategies and processes that drive organizational transformation.
    Corporate architect It assesses and aligns business and ICT architectures with organizational strategies, ensuring consistency with external frameworks and recommending improvements when needed.
    Human resource consultants  It designs HR policies, manages recruitment and performance systems, and develops training, development, and employee recognition programs.
    Organizational development consultants It guides departments through structural improvements, conducts needs assessments, and supports strategic planning to align workforce growth with business goals.
    Project executive  It oversees multiple project managers, defines objectives, manages budgets, and ensures all stakeholders stay aligned with organizational priorities.

    Program Management Best Practices

    Having a clear strategy is essential in program management, as each program comes with its own unique set of challenges. By applying these five proven practices, you can ensure every initiative stays aligned with your organization’s long-term goals.

    1. Develop a comprehensive program plan

    Consider your program management plan as the foundation of success. It should define objectives, schedules, milestones, and resource allocation clearly. This structure eliminates confusion and keeps all teams coordinated throughout execution.

    2. Connect programs to organizational objectives

    A well-managed program always supports the company’s broader mission. Ensuring that your program goals contribute to strategic outcomes keeps efforts meaningful and resources used effectively.

    3. Communicate transparently with stakeholders

    Consistent updates and open communication foster trust and alignment. Engaging stakeholders from the outset enables issues to be resolved promptly and maintains clear expectations across all parties.

    4. Anticipate and mitigate risks

    Strong program management includes identifying risks before they escalate. Incorporating risk analysis and contingency strategies helps maintain stability in the face of unexpected challenges.

    5. Base decisions on insights

    Informed decisions are based on data, not assumptions. By monitoring metrics and performance indicators, you can make timely adjustments to enhance results and sustain progress toward your goals.

    Improve Your Program Management with HashMicro ERP Software

    HashMicro ERP Software offers a powerful solution to simplify and streamline program management within your organization. The system automates task tracking, resource allocation, and progress monitoring, and minimizes manual errors.

    With its flexible and customizable modules, HashMicro ERP enables businesses to tailor workflows to their specific operational needs. This adaptability ensures more efficient project reporting, better visibility, and stronger control over program performance.

    Here are some key features of HashMicro ERP Software that enhance program management:

    • Automated Task Coordination: Simplifies project synchronization and ensures every team stays on schedule.
    • Real-Time Progress Tracking: Provides up-to-date insights into task completion and performance metrics.
    • Resource Optimization: Helps allocate manpower and budgets efficiently to avoid bottlenecks.
    • Accurate Reporting: Delivers real-time data to support informed managerial decisions and strategic planning.

    Conclusion

    After learning about ERP program management and its advantages, you will be able to understand better how they can benefit your company. You must be considering implementing an ERP system in your company.

    HashMicro ERP Software offers the most comprehensive and affordable ERP solutions for enterprises. Therefore, the advantage of our software is that companies and users can access it together in large numbers.

    HashMicro can keep all your company data, from employee, financial, and other important information, with the best security system. Check out our special prices for your business efficiency and free demo now. 

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    Frequently Asked Questions

    • What is program management? Program management is the coordinated management of multiple related projects aimed at achieving strategic business goals. It ensures that projects align with organizational objectives and deliver maximum value.
    • How does program management differ from project management? While project management focuses on completing individual projects, program management oversees multiple projects simultaneously to ensure they work together efficiently and contribute to broader business outcomes.
    • Why is program management important? It helps organizations improve coordination, optimize resource use, reduce risks, and ensure all projects align with the company’s long-term vision and strategic priorities.
    Mark Ong
    Mark Ong
    Mark Ong is a Technical Content Writer with deep expertise in ERP-related topics, delivering content that bridges technical accuracy with real business needs. His writing offers clear, practical insights that help readers understand and navigate ERP systems effectively.
    Lusiana Lu

    Chief Business Development Officer

    Expert Reviewer

    I am the Chief Business Development Officer at HashMicro, a cloud-based ERP solutions provider in Southeast Asia. Since joining the company, I have been responsible for expanding its presence across multiple countries and industries, as well as developing a robust business and market strategy.

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