Struggling to choose the right supply chain software for your company? You’re not alone. Many Malaysian retailers face daily setbacks due to fragmented systems that make supply chain coordination difficult and inefficient.
A strong retail supply chain software can be a game-changer. According to PwC’s 2024 Digital Trends in Operations Survey, 46% of operations and supply chain officers view disruptions as a major risk. These platforms not only track stock, but also integrate purchasing, warehousing, logistics, and demand planning for total control and efficiency.
With the right retail supply chain management software, you can automate manual tasks, forecast demand with precision, and reduce costs across your operations.
In this article, we’ll walk you through the top 12 tools for 2025 that can help retailers in Malaysia streamline operations and grow with confidence.
Table of Content
Content Lists
Key Takeaways
|
What is Retail Supply Chain Software
Retail supply chain software is a tool designed to streamline the various stages of the retail process. It covers everything from procurement and inventory management to order fulfillment and logistics.Retailers today rely on SCM platforms not just to manage logistics but also to connect inventory, suppliers, and customer data into a unified ecosystem.
At its core, retail supply chain software enables retailers to manage their supply chains with greater efficiency. With key features like automation, data analytics, and real-time tracking, it ensures optimal inventory levels, timely delivery, and a smooth flow of products from suppliers to customers.
By implementing retail supply chain management software, retailers can stay ahead in a competitive market. The software not only enhances efficiency but also enables smarter procurement, forecasting, and logistics planning to help businesses reduce costs and improve customer satisfaction.
Benefits of Retail Supply Chain Software
Retail supply chain software simplifies and streamlines operations by providing real-time data and analytics, enabling businesses to make informed decisions at every step of the supply chain. For businesses in Malaysia, adopting retail supply chain software offers several advantages, including:
- Enhanced efficiency: Automating routine tasks reduces human errors and speeds up processes, leading to a more productive operation. With SCM software, businesses can optimize workflows and improve operational efficiency.
- Cost savings: Retail supply chain software optimizes inventory management, helping businesses minimize excess stock, reduce waste, and improve overall profitability. This reduction in costs is one of the best SCM software features.
- Stronger supplier relationships: By managing supplier data effectively, businesses can foster more reliable and collaborative partnerships, ultimately strengthening their supply chain network.
- Improved customer satisfaction: With better control over inventory and faster order fulfillment, businesses can meet customer expectations more accurately and efficiently, powered by retail CRM software integration that enhances customer data management.
- Increased adaptability: Retail supply chain software enhances a business’s ability to quickly adjust to market shifts, supply disruptions, or customer demands, allowing it to stay competitive in a fast-changing environment.
When aligned with the right retail supply chain attributes, this software ensures that each part of the supply chain is functioning optimally, leading to long-term success and growth.
12 Best Retail Supply Chain Software Recommendations in Malaysia (2025)
Selecting the ideal supply chain management software can be difficult due to the wide range of choices available. Below is a detailed list of the top 12 SCM solutions in Malaysia, along with a thorough evaluation of each option’s pros and cons.
1. HashMicro
HashMicro’s Supply Chain Software is well recognized as the best supply chain system in Southeast Asia. First established in Singapore, HashMicro has a professional track record as a competent vendor. HashMicro’s SCM software is well-suited for large enterprises looking to streamline their business processes.
BanBan, Toyota, Danone, and Mcdonald’s are just a few of HashMicro’s clients that have grown their businesses significantly. This is because HashMicro’s SCM system provides complete visibility and advanced analytics to plan, process, and deliver goods to customers.
Furthermore, HashMicro’s SCM is aligned with local guidelines in Malaysia, so you don’t have to worry about reports not being optimized for use in Malaysia.
The key features from HashMicro’s SCM software that will robust your business are like:
- Inventory Management: Monitor inventory, track goods, and adjust to reduce risks and ensure smooth operations.
- Procurement Management: Get alerts when inventory hits minimum levels and automate purchase orders, keeping optimal stock.
- Shipment Management: Track couriers to ensure timely deliveries, improving customer satisfaction.
- Return Management: Streamline returns and improve customer satisfaction, fostering loyalty and trust.
- Planning and Forecasting: Predict demand and inventory needs with advanced analytics, minimizing stockouts or overstocking.
| Pros | Cons |
|
|
If you are interested in learning more about how HashMicro SCM Software can be tailored to meet your business’s needs, click on the banner below to view the pricing scheme.
2. Netsuite
This system is a cloud-based solution designed to streamline supply chain operations across diverse industries. NetSuite stands out for its comprehensive functionality that supports real-time visibility and control over supply chain processes.
The core features of NetSuite include demand planning, procurement, and inventory management. This vendor improves customer service by ensuring timely delivery of products. It also provides detailed insights into stock levels and logistics.
| Pros | Cons |
|
|
3. Microsoft Dynamics 365
Microsoft Dynamics 365 supply chain software is an integrated solution designed to transform and streamline business supply chain operations. This platform leverages AI and data visualization to provide deep insights into every aspect of the supply chain.
Key features of Microsoft Dynamics 365 include Inventory management and optimized planning. These features help organizations achieve greater operational efficiency, enhance production planning and scheduling, and ensure product quality and compliance.
| Pros | Cons |
|
|
4. SAP
SAP SCM is a comprehensive suite designed to enhance the efficiency and visibility of supply chain processes in enterprises. Key features of SAP SCM include advanced planning and optimization (APO), warehouse management system (WMS), and transportation management.
| Pros | Cons |
|
|
5. Infor for Retail
Infor’s retail-specific system integrates AI-driven insights with CRM capabilities, providing tailored solutions for retail businesses. It excels in managing complex global supply chains, offering advanced analytics and financial management tools.
However, its sophisticated features may pose challenges in implementation and maintenance, particularly for smaller businesses with limited IT resources. The system’s complexity often requires significant user training and higher costs, making it less accessible for enterprises with tight budgets.
Feature List:
- Advanced Analytics
- Global Supply Chain Management
- Industry-Specific Solutions
- Financial Management
| Pros | Cons |
|
|
6. Odoo Retail Solutions
Odoo provides a flexible open-source suite, offering tools for CRM, e-commerce, inventory management, and accounting. Its modular design allows businesses to add features as they grow, though extensive customization may require technical expertise. While the basic version is free, scaling up with more features can become expensive as additional users and apps are added.
Feature List:
- CRM and e-commerce integration
- Inventory Management
- Point of Sale
| Pros | Cons |
|
|
7. Sage for Retail Industry
Sage provides cloud-based solutions designed to streamline processes for small and medium-sized retail businesses. It combines CRM features with tools for inventory management, order processing, and customer engagement, offering flexibility with Sage 100, 300, and X3.
Feature List:
- Inventory and order management
- Human Resources
- Accounting
- CRM and personalized customer engagement
- Real-time performance tracking
| Pros | Cons |
|
|
8. Brightpearl Retail
Brightpearl is a robust Retail Operations Platform designed specifically for multi-channel retailers. It combines CRM tools with powerful functionalities, covering areas like sales order management, inventory control, retail accounting, and supplier management, offering an all-in-one solution for retailers.
However, while its features are extensive, Brightpearl’s pricing and service tiers may be more suitable for larger retailers. Smaller businesses might find the costs prohibitive, and the system’s advanced features require significant training to fully leverage its potential.
Feature List:
- Sales Order Management
- Inventory Management
- Retail Accounting
- Purchasing & Supplier Management
| Pros | Cons |
|
|
9. Shippabo
Shippabo specializes in ocean freight deliveries and offers Supply Chain Management (SCM) services that simplify the import process. Whether dealing with pre-assembled products or large raw materials for assembly, Shippabo streamlines the entire import process.
Key features:
- Real-time shipment tracking
- Inventory management system
- Warehouse management system
- Improved communication and collaboration between supply chain partners
| Pros | Cons |
|
|
10. Magaya
Magaya SCM is designed for logistics providers, wholesalers, and distributors. This comprehensive platform integrates various logistics and supply chain operations into one suite, helping businesses optimize efficiency and improve overall visibility across the supply chain.
Key features:
- Real-time shipment tracking
- Supply chain visibility
- Detailed tracking and reporting features
| Pros | Cons |
|
|
11. Precoro
Precoro SCM provides an intuitive and user-friendly interface that simplifies procurement tasks, making it accessible even for users without deep technical expertise. The software offers robust spend management features while keeping the system simple and easy to use.
Key features:
- Automated purchase order creation
- Real-time budget tracking
- Spend analytics
- Reduced procurement cycles
| Pros | Cons |
|
|
12. Netstock
Netstock is a cloud-based solution designed to assist small and medium-sized businesses with demand forecasting and inventory replenishment. With tools like Netstock Predictor and Predictor PLUS, it streamlines supplier management, inventory optimization, and sales and operations planning.
Key Features of Netstock SCM:
- Demand forecasting
- Inventory health checkups
- Replenishment recommendations
- Analytics for inventory performance
| Pros | Cons |
|
|
Selecting the Ideal SCM Software for Your Malaysian Business
With Malaysia’s highly competitive market,finding the right SCM solution for your business can be challenging. This guide simplifies the process by offering practical tips and considerations for choosing the best supply chain management software tailored to your needs.
Assess your business requirements
Start by evaluating your company’s size, supply chain complexity, and specific challenges. This will help identify an SCM solution that aligns with your operational needs and addresses your business pain points effectively.
Examine key features
An ideal SCM system should offer essential features like real-time tracking, inventory optimization, and demand forecasting. Ensure it integrates seamlessly with your current tools and provides robust analytics to enhance operational efficiency.
Ensure scalability and support
Choose a system that meets your current business needs and can grow with you. Verify its scalability and check that the provider offers strong customer support for smooth upgrades and future expansions.
Consult reviews and recommendations
Seek feedback from similar businesses in Malaysia and consider reaching out to industry peers. Their insights can guide you in choosing an SCM solution with a proven track record in similar business environments.
Conclusion
In this article, we discussed the significance of retail supply chain software in boosting efficiency, optimizing inventory, and enhancing customer satisfaction. Key features like real-time tracking and demand forecasting were highlighted as essential for streamlining operations in the retail sector.
HashMicro’s flexible platform includes essential capabilities such as real-time inventory tracking, supplier management, and automated procurement, features commonly expected from the best SCM software.
If you’re ready to improve your retail operations, book a free demo today to experience HashMicro’s retail supply chain software. Our team is here to help you implement a solution that suits your business needs and drives growth.
FAQ About Retail Supply Chain Software
-
What is the difference between retail supply chain software and traditional inventory management systems?
Retail supply chain software goes beyond inventory management by providing a comprehensive solution that includes real-time tracking, demand forecasting, supplier management, and integration with various business systems. Traditional inventory management systems usually focus more on tracking and managing stock.
-
How can retail supply chain software improve customer satisfaction?
By optimizing inventory management and ensuring timely deliveries, retail supply chain software helps meet customer demands more accurately and promptly. This reduces delays, stockouts, and enhances overall customer experience.
-
Can retail supply chain software integrate with my existing systems?
Yes, retail supply chain software like HashMicro is designed for easy integration with your existing systems, ensuring that all your business processes work together seamlessly for maximum efficiency.
