Are you feeling overwhelmed by disorganized workflows and inefficiencies within your business? Business Process Management (BPM) software can be the key to streamlining your operations and significantly boosting your company’s productivity.
Choosing the best BPM software is a critical decision that can greatly impact the success of your business. With the right BPM software, you can radically transform your operational efficiency and achieve a higher level of organizational effectiveness.
To aid you in this important task, we’ve compiled a list of 16 top BPM software recommendations designed to cater to various business needs. Let’s delve into these options to help you find the perfect solution that aligns with your business requirements.
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What is Business Process Management Software?
Business Process Management (BPM) software is a tool designed to help businesses optimize and manage their workflows and processes. It allows you to map out day-to-day operations so you can identify areas for improvement and automate repetitive tasks.
This type of software works by providing a visual platform where you can create, edit, and monitor your business processes. It integrates with various systems across your organization, ensuring that all parts of your business can collaborate effectively and operate smoothly.
Using BPM software, companies can streamline complex processes, reduce errors, and enhance overall efficiency. This leads to better resource management, improved customer service, and ultimately, increased profitability.
Types of Business Process Management Software
Business Process Management (BPM) software can be categorized based on its primary focus and functionality. The main types are human-centric BPM, document-centric BPM, and integration-centric BPM.
Here are the differences between the types of business process management software:
- Human-centric BPM software is designed to optimize processes that primarily involve employee interaction. It enhances workflow automation and decision-making processes that require manual input and collaboration, making it ideal for service-oriented companies where human tasks are prevalent.
- Document-centric BPM focuses on processes that revolve around documents and records. This type of software helps manage document flow, ensures compliance with standards, and automates tasks associated with document handling, which is especially useful in industries like legal, healthcare, and government.
- Integration-centric BPM is aimed at streamlining processes that involve multiple systems. It integrates various business applications and databases to ensure seamless communication between disparate systems, reducing bottlenecks and improving data flow across the organization.
How to Choose the Right BPM Software
Choosing the right Business Process Management (BPM) software is crucial for optimizing your business operations. Here are some key steps to help you find the best BPM solution for your needs:
1. Involve the Team in BPM Adoption: Engagement is critical when adopting new technology. Ensure your team understands the benefits of the proposed BPM tool and how it will be used in your specific work environment. Consider creating internal training materials to help employees get accustomed to the new system.
2. Pay Attention to Details: It’s essential to scrutinize the features and capabilities of the BPM systems you are considering. Look for an intuitive interface that simplifies training for new users and features that truly stand out, enhancing usability and efficiency.
3. Decide on ‘Must Have’ Features: Identify the essential functions you need from your BPM system. Whether it’s managing employee onboarding or integrating with existing workflow management software, create a list of must-have features. Also, consider the cost implications of desirable but non-essential features.
4. Make a List of Pros and Cons: To visually compare your options, create a list of pros and cons for each BPM solution you are considering. This can help clarify which system best fits your business needs and where compromises may need to be made.
5. Get Advice on Finding the Best BPM System: Don’t hesitate to reach out to BPM providers with any questions or concerns you might have about their systems. Providers can offer valuable insights and might accommodate specific requests to ensure their software fits well with your business requirements.
6. Consider Scalability and Support: When selecting a BPM solution, consider its scalability and the quality of customer support. HashMicro BPM software not only meets these criteria but also offers a robust, user-friendly platform that grows with your business. Their dedicated support team ensures you maximize the software’s potential, making it a reliable choice for those looking to enhance their operational efficiency.
16 Recommendations of Business Process Management Software
There are several business process management software you can find in the Phillippines. Each has its own uniqueness, and it should be suitable for every business’s needs. Below are the 16 recommendations for the best business process management software in the Philippines.
1. HashMicro
HashMicro is one of the best available business process management (BPM) solutions in the Philippines, offering a complete and customizable platform for businesses of all sizes. Trusted by more than 1,750 clients across various industries, HashMicro provides a versatile BPM system designed to meet the needs of businesses in sectors such as retail, manufacturing, construction, logistics, and more.
The comprehensive features of HashMicro’s BPM software make it a highly flexible solution. The software allows businesses to manage workflows, monitor tasks, and automate repetitive processes, all within a single, integrated platform. It also offers a free demo service to ensure compatibility with the businesses’ needs.
Below are the main modules of HashMicro business process management software:
- Accounting: The Accounting module streamlines financial management by automating invoicing, expense tracking, and reporting, ensuring accurate and timely financial insights.
- HR Management: The HR Management module centralizes employee data, automates recruitment processes, and manages payroll, fostering efficient human resource management.
- Asset and Inventory Management: This module enables businesses to track and manage their assets and inventory in real-time, optimizing stock levels and reducing costs.
- CRM: The CRM module enhances customer relationships by providing tools for sales tracking, customer interaction management, and data analysis to improve service and retention.
- Supply Chain Management: This module integrates and automates supply chain processes, from procurement to distribution, improving efficiency and visibility throughout the supply chain.
- Procurement: The Procurement module simplifies purchasing processes by managing supplier relationships, tracking orders, and automating procurement workflows to ensure timely delivery and cost control.
Then, HashMicro business process management software also has several functional features, such as:
- Free customization
- Third-party app integration
- Intuitive and user-friendly dashboard
- Offline connection access
- Automated notifications
- Integration with AI models
- Accurate reporting and analytics
Why we choose this software:
We choose HashMicro for its comprehensive suite of customizable modules that cater to diverse business needs, ensuring seamless integration and efficient management across all operational areas. Its trusted reputation highlights its effectiveness in enhancing productivity and streamlining processes.
2. Monday.com
Monday.com is a popular BPM tool that emphasizes simplicity and a visually intuitive layout, helping teams manage their projects more effectively. It allows users to upload files, mention teammates, and add comments, but some users might find the lack of advanced features in comparison to other BPM tools limiting.
Its reliance on integrations for more complex operations could be a disadvantage, especially for businesses requiring robust in-house solutions. For those with limited technical skills, the need to customize and manage multiple integrations might add to the complexity of the software.
Features:
- Intuitive dashboard
- Accounting and invoicing tools
- Customization
- Easy workflow automation
Why we choose this software:
We selected Monday.com for its ease of use but note that it may require additional tools to unlock full functionality for larger businesses.
3. Wrike
Wrike is a robust BPM tool that focuses on automating and streamlining time-consuming business processes. It stands out for its automation capabilities and ability to connect with over 400 apps, making it a solid choice for organizations looking to modernize their workflows.
However, some users may find Wrike’s extensive customization options overwhelming, especially if they’re new to BPM tools or don’t require complex workflows. Additionally, the advanced features and customization options may require a steeper learning curve for new users.
Features:
- Customizable workflows and dashboards
- Intuitive user interface
- Task control features
- Pricing flexibility
Why we choose this software:
We selected Wrike for its strong automation features but note that its complexity may be a drawback for teams seeking simplicity.
4. Process Bliss
Process Bliss is a user-friendly BPM tool designed to simplify process creation and management, even for non-technical users. Its drag-and-drop flow chart builder makes it easy to set up workflows with decision branching, loops, and file capture.
The integration of process and workflow in Process Bliss is seamless, turning templates into dynamic task checklists that track progress in real-time. However, for businesses requiring deeper app integrations, the reliance on Zapier for most connections may pose a limitation, especially for those seeking native, direct integrations with other software.
Features:
- Process templates
- Workflow integration
- Compliance and audit management
- App integration via Zapier
- Pricing flexibility
Why we choose this software:
We selected Process Bliss for its ease of use but note that larger organizations may find its advanced features somewhat limited.
5. Trisotech
Trisotech is a BPM tool that offers low-code solutions for creating and managing business processes using industry-standard BPMN model diagrams. Its drag-and-drop interface allows users to build comprehensive models and simulate business processes, though the initial setup can be time-consuming due to the need for additional details on time, cost, and resources.
However, the advanced capabilities, while powerful, might be overwhelming for users unfamiliar with BPMN standards. Additionally, the pricing is enterprise-specific, meaning smaller teams may find it difficult to estimate costs without a tailored quote.
Features:
- Drag-and-drop BPMN models
- Business process simulation
- Custom-built forms
- Decision management with AI and RPA
Why we choose this software:
We selected Trisotech for its advanced features but caution that its complexity may not be suitable for smaller teams.
6. Orchestly
Orchestly is a BPM system designed to help businesses automate, manage, and optimize their workflows. Its drag-and-drop platform allows even non-technical users to create both simple and complex workflows. However, its focus on larger organizations might leave smaller businesses feeling underserved, as its features are heavily geared toward medium and enterprise-level operations.
Some users may find the need for extensive customization and setup to be time-consuming, particularly if their processes are unique or highly specific. Additionally, while Orchestly offers integration with other business tools, the need for APIs and custom functions might require additional technical support.
Features:
- Centralized request submission
- Process compliance and automation
- Workflow-centric collaboration
- Reports and dashboards
- Visual orchestration
- Seamless integration with enterprise systems
Why we choose this software:
We selected Orchestly for its strong automation and collaboration features, though it may require technical expertise for advanced integrations.
7. Formstack
Formstack is a BPM tool that focuses on simplifying data collection and document-centric workflows. With over 200 pre-built business forms, it’s ideal for organizations that need to streamline documentation processes. However, Formstack’s functionality is limited when compared to more comprehensive BPM tools, especially for businesses needing advanced process automation features.
While Formstack’s integration capabilities with popular platforms are helpful, many of its key features, such as document signing and automation, are only available through higher-priced plans. The lack of a free trial and its relatively high cost may also be a disadvantage for smaller businesses or teams with limited budgets.
Features:
- Versatile online forms
- Document preparation
- Digital signatures
- Streamlined processes
- Integration with popular platforms
Why we choose this software:
We selected Formstack for its ease of use in document-centric processes, but its pricing structure may not suit all budgets.
8. ProWorkflow
ProWorkflow is a BPM solution focused on improving internal workflow and communication management. It offers a bird’s eye view of projects, tasks, and time tracking, allowing users to monitor ongoing activities in real-time.
However, while it provides flexibility with its drag-and-drop rescheduling features, the tool’s interface can feel outdated compared to newer BPM solutions, and some of the more advanced functionalities require optional plugins, which might increase the cost for businesses.
Features:
- Project management
- Task management
- Standard and custom reporting
- Workflow management
- Customization
- Notifications and alerts
- Data security
- API integration
Why we choose this software:
We selected ProWorkflow for its robust project and task management but note that its reliance on optional plugins may increase complexity and cost.
9. Pegasystems
Pegasystems is one of the pioneers in BPM tools, offering a mature and time-tested platform that combines AI, RPA, and low-code development for process automation. Its extensive rules library and customizable frameworks allow teams to rapidly build and adjust workflows.
However, the complexity of the platform may require technical expertise, making it less suitable for smaller teams or businesses looking for simple, out-of-the-box solutions. The robust capabilities may come with a steeper learning curve and higher implementation costs.
Features:
- AI and RPA-based workflow automation
- Low-code development
- Customizable frameworks
- Process modeling and simulation
Why we choose this software:
We selected Pegasystems for its advanced AI-driven automation, but its complexity and high learning curve may not suit all businesses.
10. Bizagi
Bizagi is a low-code BPM platform designed for enterprise-wide orchestration. It offers various tools like Modeler, Studio, and Automation, which make it suitable for businesses looking to manage process modeling and automation with flexibility.
However, its strong focus on BPM standards may make it less appealing to users looking for more out-of-the-box solutions or those unfamiliar with process modeling practices. Additionally, while Bizagi offers competitive pricing, businesses may find the pay-for-what-you-use model limiting if they need broader functionality without scaling costs.
Features:
- Intuitive user interface
- Powerful automation tools
- Seamless integrations
- Customizable pricing model
Why we choose this software:
We selected Bizagi for its low-code flexibility but note that its focus on BPM standards may not be ideal for businesses seeking simpler solutions.
11. Nintex
Nintex offers a robust automation platform well-suited for managing, automating, and optimizing business processes, with options for both cloud and on-premise deployment. It stands out for its comprehensive features like process mapping, document generation, and a mobile app builder.
Despite these strengths, the higher pricing tiers required to access full functionality, including RPA capabilities, may not offer the best value for all organizations, especially those needing simpler solutions.
Features:
- Process management with Promapp
- Workflow automation and RPA bots
- Digital forms for data capture
- Nintex Hawkeye for analytics
Why we choose this software:
We selected Nintex for its comprehensive automation tools and SharePoint integration, though its cost may be a barrier for smaller organizations.
12. Creatio
Creatio is a low-code, intelligent process management platform that excels in providing flexible, out-of-the-box solutions and templates for a variety of industries. Its comprehensive toolset supports everything from document approval to complex task collaboration.
However, while its no-code capabilities make it accessible, the depth and breadth of its features may require a significant time investment to fully leverage. These features make it possible to manage intricate processes efficiently, but the platform’s robust capabilities could be overwhelming for users without prior BPM experience or those seeking simpler solutions.
Features:
- No-code editor for BPMN processes
- System designer for business rules and UI customization
- Core configuration for organizational management
- Process designer, library, and analytics
Why we choose this software:
We selected Creatio for its comprehensive, customizable process management tools, although its complexity may not be ideal for all businesses, especially smaller ones or those with simpler needs.
13. Kissflow
Kissflow is a low-code application development platform that stands out for its comprehensive feature set and the ability to develop highly customized applications. It includes customizable forms, a drag-and-drop workflow builder, and advanced user controls, along with robust reporting and analytics.
However, Kissflow requires a significant level of technical expertise for onboarding and implementation, which may be a barrier for business owners without a technical background. The platform’s high price point and the need for dedicated technical resources to fully leverage its features may make it less appealing for small businesses.
Features:
- Customizable forms
- Drag-and-drop workflow builder
- Advanced user controls
- Comprehensive reports and analytics
Why we choose this software:
We selected Kissflow for its extensive customization options and strong support, but its complexity and high cost may deter smaller businesses or those with limited technical resources.
14. Zoho Creator
Zoho Creator is a low-code application platform that excels when integrated with other Zoho ecosystem products. It allows businesses to create custom applications tailored to manage specific processes effectively.
However, its focus on basic app building rather than deep business process management might limit its suitability for more complex BPM needs. Additionally, while initially cost-effective for smaller teams, Zoho Creator can become expensive as needs expand and more users are added.
Features:
- Extensive customization options
- Robust integration with Zoho applications
- Designed for creating custom business applications
Why we choose this software:
We selected Zoho Creator for its strong integration within the Zoho ecosystem and customization capabilities, but it may not be the best fit for those looking for advanced business process management tools or businesses without internal technical resources.
15. Pipefy
Pipefy used by large enterprises to effectively combines organization, automation, and communication tools, particularly excelling in approval flows and request management. Its strong form builder and Kanban view also support easy creation of custom processes from scratch.
However, while Pipefy offers a free tier, scaling up to access more advanced features can become significantly costly. The complexity can be a barrier for teams without dedicated technical resources or those looking for a more straightforward setup.
Features:
- Approval flows and request management
- Strong form builder with Kanban view
- Ability to create custom processes
- Pre-built plugin templates
Why we choose this software:
We selected Pipefy for its robust customization options and enterprise-level capabilities, but its learning curve and potential high costs may not suit all businesses.
16. BeSlick
beSlick is a user-friendly BPM tool that offers a simple, intuitive interface, making it easy to implement and adopt quickly. The platform’s visually appealing and powerful process workflow builder stands out, especially at its price point, with features like forms, decisions, loops, and dependencies.
However, the absence of a public API (though planned for the future) limits its integration capabilities for now. Its lack of current API support may be a drawback for teams looking for broader integrations with other tools.
Features:
- Drag-and-drop workflow builder
- Integrated task management
- Process improvement feedback and analytics
- Forms builder with customization options
- User-centric design
Why we choose this software:
We selected beSlick for its affordability and ease of use, but its current lack of API support may limit its integration potential for some businesses.
Conclusion
In conclusion, navigating the complexities of business processes can be challenging, but with the right Business Process Management (BPM) software, you can streamline operations, improve productivity, and foster a more organized workflow.
One of the best BPM software available in the Philippines is HashMicro. With its user-friendly interface, robust features, and seamless integration capabilities, HashMicro empowers organizations to streamline operations, enhance productivity, and drive growth.
If you’re ready to transform your business processes and experience the benefits of an efficient BPM system, we invite you to explore the free demo service.
