12 Best Retail ERP in the Philippines for Retailers

To stay sustained as a retail business, an efficient ERP system is crucial for maintaining complex tasks and inventory issues. A well-implemented retail ERP system can help streamline operations, manage inventory, and improve customer satisfaction.

Choosing the right retail ERP is not just about automation, but it’s about selecting a solution that fits your business needs. With so many options available in the Philippines, making the right choice can be challenging for business owners as each option has its uniqueness.

This article is designed to help business owners, CEOs, and CFOs in the Philippines find the best ERP solution for their retail operations. We’ve carefully selected the top 12 retail ERPs that can support your business growth and success.

What is Retail ERP?

A retail ERP is a software solution designed to manage and integrate all aspects of a retail business. It combines key functions such as inventory control, sales tracking, customer management, and financial reporting into one centralized system.

Retail ERP works by integrating various business functions into a single platform, allowing data to flow seamlessly between departments. For example, when a sale is made, the system automatically updates inventory, financials, and customer records in real-time.

It centralizes all business operations, from procurement and inventory management to sales and customer service. This ensures that every team member has access to accurate, up-to-date information, making it easier to coordinate activities and avoid errors.

With the power of automation, retail ERP systems reduce the need for manual data entry and repetitive tasks. This improves efficiency and allows business owners to focus on strategic growth rather than day-to-day operations.

Benefits of Retail ERP for Retail Businesses

If you’re considering whether to invest in a retail management system, it’s important to weigh the significant advantages it offers. Beyond consolidating essential business operations, a retail ERP can lead to increased efficiency, better decision-making, and long-term cost savings:

1. Streamline Operations: A retail ERP integrates various business functions like sales, inventory, and customer management, reducing the need for multiple separate systems. This helps to simplify daily operations and improve coordination across departments.
2. Lower Operational Costs: By centralizing all processes into one platform, you can reduce the reliance on additional software, cutting down on licensing fees and maintenance costs. This means fewer expenses and more efficient resource management.
3. Enhance Real-Time Data Access: With all data available in one system, business owners can access real-time information on sales, inventory, and customer behavior. This improves decision-making and ensures a quick response to market changes or customer needs.
4. Go Paperless: Retail ERP systems store all essential data digitally, allowing you to manage operations without the need for physical paperwork. This not only saves space and reduces costs associated with paper, but also ensures that important information is securely accessible anytime, anywhere, especially if you’re using a cloud-based ERP.
5. Improve Scalability: Retail ERPs are designed to support growth. As your business expands, whether by adding more locations or diversifying products, your ERP can scale alongside your operations without the need for major overhauls.
6. Facilitate Better Communication: An integrated ERP system allows teams from different departments to collaborate more effectively, as all data is stored in one accessible place. This enhances communication and eliminates silos within the organization.
7. Automate Routine Tasks: ERP systems automate repetitive processes like inventory tracking, order processing, and financial reporting, reducing the risk of human error and freeing up time for more strategic tasks.
8. Reduce IT Maintenance: Most retail ERP systems are cloud-based, which means the provider handles updates, security patches, and maintenance. This reduces the need for an in-house IT team to manage software upkeep, ensuring you always have the latest features and improvements.

Qualities of the Best Retail ERP

When selecting the right ERP for your retail business, certain qualities are essential to ensure smooth operations, adaptability, and growth. Here are the key attributes that define a top-tier retail ERP:

1. Comprehensive Inventory Management:
   The best retail ERP should provide real-time visibility into your inventory, ensuring you have the right stock levels at all times. It must support efficient management of inventory across multiple locations, whether physical stores or online platforms, reducing the risk of overstock or stockouts.
2. Seamless POS Integration:
   A robust retail ERP should seamlessly integrate with your Point of Sale (POS) system to ensure accurate and efficient transactions. It should handle various payment methods, including credit cards, mobile payments, and digital wallets, providing a smooth checkout experience for customers.
3. Enhanced Customer Relationship Management (CRM):
   An integrated CRM feature within the ERP helps businesses collect and analyze customer data. This allows for personalized marketing campaigns, targeted promotions, and loyalty programs, driving better customer engagement and repeat sales.
4. Strong Supply Chain Management:
   A retail ERP should excel at supply chain management by offering tools for supplier collaboration, order tracking, and procurement optimization. It should also support demand forecasting, helping you anticipate market needs and align supply with demand efficiently.
5. Scalability and Flexibility:
   As your retail business grows, your ERP should be able to grow with it. The best retail ERPs are highly scalable, and capable of managing more locations, products, and customer demands without compromising performance.
6. Omnichannel Retail Support:
   To meet modern customer expectations, the ERP should offer omnichannel support, allowing for seamless integration between online and offline sales channels. This ensures a consistent customer experience, whether they are shopping in-store or online.
7. Advanced Analytics and Reporting:
   Data-driven decision-making is vital for retail success. The best retail accounting offer advanced analytics and reporting tools that provide real-time insights into sales trends, customer preferences, and overall business performance, helping business leaders make informed decisions.

12 Best Retail ERP Recommendations in the Philippines

There are many retail ERP choices available in the Philippines. With different uniqueness, choosing the most suitable retail ERP for your business is important. So, here are several recommendations of the best retail ERP in the Philippines.

1. Retail ERP HashMicro

HashMicro ERP is the best retail ERP in the Philippines. HashMicro is equipped with a comprehensive cloud-based enterprise resource planning solution tailored to streamline business processes through extensive workflow automation and inter-departmental integration.

HashMicro ERP is particularly well-suited for various industries, mainly for retail businesses. While it’s serving a wide range of clients from medium to large enterprises, HashMicro offers many benefits such as customizable, unlimited user, and free demo service.

With excellent customer service, HashMicro is a perfect choice for retail businesses to streamline operations and optimize inventory management. Here are the key features of HashMicro Retail ERP:

1. Stock Optimizer: Optimizes inventory levels by predicting stock requirements, reducing excess inventory, and ensuring that the right amount of stock is available at the right time.
2. Centralized Multi Branch POS: Manages sales from multiple retail branches in one centralized system, providing real-time insights and seamless management of sales data across all locations.
3. Automated Promotion Management: Automatically schedules and manages promotional campaigns, allowing for effective discount application and streamlined promotional activities without manual intervention.
4. Loyalty Points Management: Tracks customer loyalty points and manages reward programs, encouraging repeat purchases and enhancing customer retention through personalized incentives.
5. Integrated with Barcode, RFID: Supports barcode and RFID technology for faster and more accurate inventory management, minimizing manual errors and improving the speed of stock-taking processes.
6. Settlement with Auto Reconciliation to Banks: Automates the reconciliation process between sales transactions and bank records, ensuring accurate financial reporting and reducing manual workload.
7. Omni Channel Integration: Synchronizes online and offline sales channels, providing a unified view of customer transactions and inventory, enhancing the overall customer shopping experience across all touchpoints.

If you’re curious about more detailed information and features of HashMicro, you’re free to download the price scheme below.

Pros:

• Unlimited user
• Can be accessed without internet connection
• Customizable according to requests
• Complete modules integration
• Excellent after sales service
• User-friendly and intuitive dashboard
• Advanced reporting and analytics
• Easy integration with bank and e-commerce
• Cloud-based system
• Real-time data access and processing

Cons:

• Queue time for free demo because of the high demand
• Not suitable for small business with simple business needs

2. Acumatica Retail ERP

Acumatica system offers a robust cloud-based ERP solution tailored for small to mid-sized businesses, enhancing their efficiency and adaptability across various sectors, including retail. The platform is designed to consolidate multiple core business functions, from financials and CRM to inventory and project management, into a cohesive, user-friendly system.

While Acumatica provides comprehensive capabilities, its pricing model, based on transaction volumes rather than per-user fees, can be unpredictable and potentially expensive for businesses experiencing growth. Some users report a steep learning curve due to its extensive functionalities, which may require additional training.

Feature List:

• Financial Management
• Manufacturing Management
• Project Accounting
• Retail Management
• Distribution Management

Pros:

• Single cloud-based platform integrates various business functions.
• Real-time data access enhances decision-making and responsiveness.
• Scalable solution adapts to business growth and changes.

Cons:

• Pricing model may lead to higher costs with transaction volume increases.
• Requires significant training due to complexity and breadth of features.
• Customization can complicate system integration and ongoing management.

Also read: Top 12 Acumatica ERP Alternatives & Competitors in 2024

3. Aptean ERP for Retail Industry

Aptean delivers a specialized ERP solution designed to cater to the distinct needs of manufacturers and distributors across various industries, including retail. The platform focuses on optimizing retail and distribution operations through real-time data updates and standardized processes.

One limitation of Aptean ERP is that its industry-specific nature might limit flexibility for businesses that span multiple sectors or require customization beyond standard configurations. The system’s focus on specialized markets can also make it less intuitive for users unfamiliar with industry-specific terminologies and workflows, potentially increasing the onboarding time. 

Feature List:

• Real-Time Data Updates
• Standardized Processes
• Warehouse Management
• Omnichannel Retail Management

Pros:

• Tailored solutions for specialized manufacturing and distribution needs.
• Enhances supply chain efficiency with integrated warehouse management.
• Supports retailer compliance and omnichannel experiences.

Cons:

• May lack flexibility for businesses outside specialized industries.
• Potentially steep learning curve due to industry-specific focus.
• Complex initial setup and integration required.

4. Brightpearl Retail ERP

Brightpearl stands out as a Retail Operations Platform specifically constructed for the dynamic needs of retail and wholesale businesses. It offers a comprehensive suite of tools ranging from sales order and inventory management to retail accounting and supplier management. 

Brightpearl may present challenges for smaller retailers due to its pricing and service tier structure, which could be cost-prohibitive for those just starting out or operating on a smaller scale. The platform’s extensive features, while beneficial, can also require a significant time investment in training to fully leverage its capabilities.

Feature List:

• Sales Order Management
• Inventory Management
• Retail Accounting
• Purchasing & Supplier Management

Pros:

• Tailored specifically for retail and wholesale sectors.
• Scalable SaaS architecture accommodates business growth.
• Comprehensive support and service options enhance user experience.

Cons:

• Higher cost and service tiers may be prohibitive for smaller operations.
• Requires considerable training to utilize full range of features.
• Customization can complicate system maintenance.

5. Epicor Retail Industry Software

Epicor delivers tailored business software that addresses the specific challenges of industries such as manufacturing, distribution, retail, and services. For retailers, Epicor provides robust solutions that cater to a variety of operational needs, available both in the cloud and on-premises. 

While Epicor offers specialized solutions for different retail operations, the complexity and depth of its features can pose a steep learning curve for users, particularly those without a strong technical background. Additionally, the cost of deploying and maintaining Epicor, especially for on-premises installations, can be high, potentially putting it out of reach for smaller retailers.

Feature List:

• Payment Processing
• E-commerce Integration
• Customer Support
• Loyalty Programs

Pros:

• Offers both cloud-based and on-premises solutions.
• Provides specific solutions for different types of retailers.
• Features comprehensive retail management capabilities.

Cons:

• May require significant training due to complexity.
• Different solutions can be confusing for some users to choose from.
• Higher implementation and maintenance costs for on-premises options.

6. Microsoft Dynamics 365 Retail ERP

Microsoft Dynamics 365 revolutionizes the traditional ERP landscape by integrating extensive ERP functionalities with the familiar Office 365 applications, all within a unified cloud-based service. This platform is particularly adept at transforming retail operations by leveraging advanced analytics to predict customer behavior and crafting enriched omnichannel commerce experiences.

Dynamics 365 can be overwhelming due to its complexity and breadth of features, which may require substantial time for users to master fully. Additionally, the customization needed to tailor Dynamics 365 to specific business needs can be resource-intensive, potentially increasing the total cost of ownership, especially for smaller businesses without dedicated IT support.

Feature List:

• Integrated with Office 365
• Predictive Customer Analytics
• Omnichannel Commerce
• Loyalty Program Management

Pros:

• Seamless integration with Office 365 enhances user experience.
• Advanced analytics to predict customer intent and improve decision making.
• Scalable to both small businesses and large enterprises.

Cons:

• Steep learning curve due to the system’s complexity.
• Requires a solid understanding of Office 365 for full utilization.
• Customization and maintenance can be costly and time-consuming.

7. SAP S/4HANA Retail Industry Software

SAP S/4HANA is engineered specifically to meet the complex demands of the retail sector, offering a high-performance, in-memory ERP suite that integrates all critical business functions. It streamlines end-to-end retail processes from procurement to customer engagement.

Despite its comprehensive capabilities, SAP S/4HANA can be complex and resource-intensive, potentially leading to challenges in implementation, especially for smaller retailers without extensive IT infrastructure.

Feature List:

• In-memory computing
• Real-time analytics
• Supply chain optimization
• Customer engagement

Pros:

• Highly integrated and comprehensive ERP system tailored for retail.
• Supports real-time data processing and analytics.
• Flexible deployment options (cloud, on-premise, hybrid).

Cons:

• May require significant resources and time to implement effectively.
• Complex system that can have a steep learning curve.
• Potentially high total cost of ownership due to implementation and maintenance needs.

8. Oracle Business Software Retail

Oracle Cloud ERP offers a comprehensive, cloud-based solution specifically designed for retail operations. It integrates critical functionalities like inventory management, point-of-sale (POS), and advanced customer insights, all aimed at enhancing the efficiency and effectiveness of retail management.

Despite its extensive features, Oracle Cloud ERP may present challenges in terms of complexity and the resources required for effective implementation. The system’s robust functionality might necessitate significant training for staff and could lead to longer adaptation periods.

Feature List:

• Integrated Inventory Management
• Point-of-Sale System Integration
• Customer Insights
• Real-Time Data Analytics

Pros:

• Offers a unified platform for various retail operations.
• Provides real-time data for improved decision-making.
• Scalable to accommodate growth and complexity in retail operations.

Cons:

• May require substantial training and resources for full utilization.
• The complexity of the system can be daunting for new users.
• Potentially high total cost of ownership.

9. Retail ERP Infor

Infor CloudSuite ERP is celebrated for its industry-specific configurations, making it highly effective for various sectors including manufacturing, healthcare, and retail. This cloud-based solution is designed to support complex, global operations with a robust suite of capabilities including advanced analytics, supply chain management, and customizable

Despite its powerful features, the system may present challenges in terms of implementation and ongoing maintenance, especially for smaller businesses that lack extensive IT resources. The sophisticated nature of the ERP requires a significant investment in user training and may involve higher costs compared to other ERP solutions, potentially making it less accessible for smaller enterprises or those on tight budgets.

Feature List:

• Advanced Analytics
• Global Supply Chain Management
• Industry-Specific Solutions
• Financial Management

Pros:

• Tailored solutions for specific industries enhance functionality and relevance.
• Comprehensive global supply chain management capabilities.
• Advanced analytics provide deep insights into business operations.

Cons:

• The complexity of the software may result in longer implementation times and higher costs.
• Requires significant training and resources for effective use.
• May be less suitable for smaller businesses due to scalability and cost concerns.

10. Intact Business Software Retail

Intact iQ is a flexible ERP solution tailored for small to medium-sized businesses, offering a comprehensive view of business operations from a single platform. Known for its cloud capabilities, Intact iQ facilitates access across multiple mobile devices, enhancing connectivity and on-the-go management.

While Intact iQ offers broad functionality and flexible access, the platform’s extensive features may require a learning curve for some users. Additionally, the need for customization could complicate initial setup and ongoing management.

Feature List:

• Financial Management
• Stock Control
• Point of Sale
• Ecommerce Integration

Pros:

• Offers extensive customization options to fit specific business needs.
• Supports mobile access, allowing business management from anywhere.
• Provides integrated email and SMS features for comprehensive communication solutions.

Cons:

• Potentially steep learning curve due to its comprehensive and customizable nature.
• Customization might lead to complexities in setup and maintenance.
• Requires adequate training for optimal use of the platform’s extensive features.

11. Odoo Retail ERP Solutions

Odoo provides a comprehensive suite of open-source business management applications, designed to suit a variety of business needs including CRM, e-commerce, inventory management, accounting, and more. This platform is especially noted for its modular structure, allowing companies to add or modify applications as their business grows.

Some users find the system’s extensive features overwhelming, and substantial customization may require technical expertise or external assistance. Furthermore, while Odoo does offer a free version, scaling up and utilizing more extensive features can become costly as more applications are added and more users are supported.

Feature List:

• CRM
• E-commerce
• Inventory Management
• Point of Sale

Pros:

• Highly customizable and scalable to fit various business needs.
• Wide range of applications that cover most aspects of business operations.
• Strong community support due to its open-source framework.

Cons:

• Potentially steep learning curve for new users.
• Customization and scaling can lead to increased costs.
• Requires technical knowledge to maximize the system’s capabilities.

12. Sage ERP for Retail Industry

Sage provides a suite of cloud business management solutions, designed to cater to small and medium-sized businesses across various industries including wholesale distribution, manufacturing, and more. Its offerings include Sage 100, Sage 300, and Sage X3, each equipped with core features like inventory management, HR, accounting, and CRM.

While Sage offers robust ERP solutions, the variety of options—Sage 100, 300, and X3—might be confusing for users to choose from, each tailored to different needs and scales of operation. Additionally, as comprehensive as these solutions are, the implementation and ongoing maintenance can be resource-intensive, particularly for smaller businesses that may lack the necessary IT infrastructure.

Feature List:

• Inventory Management
• Human Resources
• Accounting
• Customer Relationship Management (CRM)

Pros:

• Tailored solutions across a variety of industries.
• Comprehensive features from accounting to CRM.
• Enhanced user experience with intuitive navigation and advanced data protection.

Cons:

• Potential complexity in choosing the right solution among Sage 100, 300, and X3.
• Resource-intensive implementation and maintenance.
• Requires a significant investment in training and adaptation for maximum benefit.

Conclusion

Selecting the right ERP system is critical for retail businesses in the Philippines as it can significantly enhance operational efficiency, improve customer engagement, and drive overall business growth.

One of the best retail ERP system is HashMicro. With complete features offered, HashMicro can streamline processes, reduce costs, and provide the flexibility to scale as the business expands. It ultimately ensures a more competitive and agile retail operation.

If you’re curious about HashMicro retail ERP, don’t miss the chance to try the free demo now!