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Privacy Policy

To improve customer relations and to maintain business develop long-lasting relationships with customers, drive business growth, and increase customer loyalty, PT HashMicro Solusi Indonesia built the HashMicro CRM Application as a commercial application.

This service application is provided by PT HashMicro Solusi Indonesia and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Services, you agree to the collection and use of information in accordance with this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible on HashMicro CRM unless otherwise defined in this Privacy Policy.

Interpretation and Definitions Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definition

For the purposes of this Privacy Policy:

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app by the app

Here we explain any types of data collected on our services:

Link to the privacy policy of third-party service providers used by the app

Log Data

To create a safe environment and support the confidentiality of user data, as a service provider, we strive to provide preventive measures. Regarding to this issue, we inform you that every time you use our service, if an error occurs in the application, we provide several actions to be taken. Among other things, we will collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device's Internet Protocol (“IP”) address, device name, operating system version, application configuration when using our Service, time and date of use of the Service, service access location and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure and reliable. You transmit and receive all such information at your own risk and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2022-09-11

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

# Privacy Policy for HashMicro Attendance App

Last Updated: 1 December 2024

## 1. Introduction

Hashmicro ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our attendance application (the "App"). Please read this policy carefully to understand our practices regarding your personal data.

## 2. Data Collection

### 2.1 Facial Data Collection
We collect and process the following facial data:
- Initial facial images during user registration/enrollment
- Facial scans during attendance verification
- Mathematical representations (biometric templates) of facial features
- Timestamps of facial verification attempts
- Success/failure logs of verification attempts

### 2.2 Location Data Collection
We collect:
- GPS coordinates during attendance marking
- Timestamp of location capture
- Device information associated with location data

### 2.3 Device Information
We collect:
- Device model and operating system
- Unique device identifiers
- Camera specifications
- App version information

## 3. Use of Collected Data

### 3.1 Facial Data Usage
Your facial data is used exclusively for:
- Identity verification during attendance marking
- Attendance validation
- System accuracy improvement
- Security audit logs
- Fraud prevention

We DO NOT use facial data for:
- Marketing purposes
- User profiling
- Third-party services
- Any purpose beyond attendance verification

### 3.2 Location Data Usage
Location data is used solely for:
- Verifying attendance location
- Ensuring compliance with workplace attendance policies
- Generating location-based attendance reports

## 4. Data Storage and Security

### 4.1 Storage Location
- All data is stored on secure servers located in Jakarta, Indonesia.
- Facial templates are stored separately from other personal information
- We employ industry-standard encryption for all stored data

### 4.2 Security Measures
We implement the following security measures:
- End-to-end encryption for data transmission
- Regular security audits
- Access control and authentication
- Secure data backup systems
- Regular security updates

### 4.3 Third-Party Access
- We DO NOT share facial data with any third parties
- Technical service providers operate under strict data processing agreements
- All service providers are contractually bound to maintain data confidentiality

## 5. Data Retention

### 5.1 Retention Period
- Active employees: Data retained throughout employment duration
- Terminated employees: Data deleted within 30 days of termination
- Failed verification attempts: Deleted within 24 hours

### 5.2 Data Deletion
- Automatic deletion systems for expired data
- Manual deletion available upon request
- Verification process for completed deletions

## 6. User Rights

You have the right to:
- Access your stored facial and location data
- Request data deletion
- Request information about your stored facial data
- Receive a copy of your stored data
- Submit complaints about data handling
- Update or correct your data

## 7. User Consent

### 7.1 Initial Consent
- Clear consent required before facial data collection
- Separate consent for location tracking
- Option to withdraw consent at any time

### 7.2 Consent Withdrawal
- By using this app, you acknowledge that facial recognition is required for attendance marking
- Withdrawal of consent may affect your ability to use the attendance system
- Data deletion can be requested upon employment termination

## 8. Data Protection for Minors

- The app is not intended for users under 18 years
- No intentional collection of minor's data
- Immediate deletion if minor's data is discovered

## 9. International Data Transfers

- Data transfer compliance with international regulations
- Appropriate safeguards for cross-border transfers
- Transparency about data storage locations

## 10. Security Breach Procedures

- Immediate notification of significant breaches
- Detailed incident investigation and reporting
- Remedial actions and preventive measures
- Cooperation with authorities as required

## 11. Updates to Privacy Policy

- Regular policy reviews and updates
- Notification of significant changes
- User consent for material changes
- Archive of previous versions

## 12. Contact Information

For privacy-related inquiries:
- Email: [email protected]
- Phone: +62 811-1914-6515
- Address: 11th Drive Corner 9th Avenue Unit 707. One Park Drive, BGC, 7th Floors, Taguig 1635, Philippines.
- Data Protection Officer: [email protected]

## 13. Compliance with Regulations

This policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Local data protection laws
- Industry-specific regulations

## 14. System Requirements

To use the attendance system:
- A compatible mobile device with a functioning camera is required
- Adequate lighting conditions for facial recognition
- Stable internet connection for data transmission
- User must allow camera and location permissions
- Face must be clearly visible and unobstructed during verification

## 15. Grievance Redressal

- Process for handling privacy complaints
- Timeline for complaint resolution
- Escalation procedures
- External dispute resolution options

By using our App, you agree to the terms of this Privacy Policy. For questions or concerns, please contact our Data Protection Officer at [email protected].