What is a hotel management system?

Hotel Management System is a computer program (software) that aims to help hotel management in hotel activities both daily and reports needed by the hotel

How to manage hospitality management?

How to manage hospitality management is to use technology to maximize efficiency and results, manage hotel staff together by delegating tasks that are suitable together with staff capabilities, and understanding the hotel brand and communicating further messages in each marketing strategy factor. contact our team of experts to find out the best software for your business.

Why do activities in hospitality management require accurate information?

The Hospitality Management System is needed in supporting the services provided by the hotel because with this management system the hotel can know precisely the data about guests/guests, rooms/rooms, restaurants or payment transactions by guests.

What are the success tips in running a hotel business?

Some of the exact steps that can be taken for the success of hotel management include: utilizing technology (with hotel management tools) for efficiency, giving assignments to hotel staff in accordance with their abilities, understanding hotel branding and communicating their messages, making websites for credibility, and finally planning and and finally planning Determine competitive room rates.

The Best End-to-end Solution for Your Hotel Management

Deliver an exquisite experience to your guests with the help of ERP Software for Hospitality. With a centralized system, you can now improve your guest management, restaurant, room reservation, events, and housekeeping.

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ERP Modules for Hospitality Industry

Below are the component of our Hospitality ERP System based on the hotel management focus

Hotel Management System

Manage room reservations in real-time and track each room's housekeeping to give your guests the best service.

Central Kitchen System

Use the Central Kitchen System to manage your restaurant and food ingredients from all your hotel branches in one platform.

F&B POS

Through the F&B POS, you can manage transactions, orders, and the seating layout of your guests effortlessly.

Retail POS

Manage all your transactions in the hotel’s gift shop, track the inventory status, and generate the report in real-time.

Survey Management System

Give your guests the convenience of delivering their feedback about the service quality with the Survey Management System.

Reservation Management System

Simplifies the process of the hotel area reservations, booking order generation, check its availability in real-time.

CRM-Lead

Understand the value of your customers to help you develop more efficient profitable customer acquisition.

Marketing Automation

Create personalized marketing campaigns for your hotel members effortlessly with Marketing Automation System.

Membership Management System

Automates the facility and promo offers for every hotel members to provide the best service and increase their loyalty.

Event Management System

Increase the effectiveness of event planning, registration, budget, and report generation with Event Management module.

Reservation Management System

Create bills by calculating services and facilities consumed by the guests and generate its report automatically.

Purchasing System

Take control of the cost of purchasing goods for your hotel with an approval matrix that can prevent over-budgeting.

Inventory Management System

Optimize your level stock, manage stock transfers, and estimate inventory needs in every hotel branch easily.

Accounting System

Automates cashflow management, financial report, bank reconciliation, invoice generation with Accounting System.

The Best ERP Solution for Hospitality Industry

Our ERP System consists of enterprise-class solutions that can be customized to meet the unique need of your hotels.

ERP System for Financial Industry Malaysia

Effortless Booking Process

Less human-error
Saves your time
Higher satisfaction rate

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The Easiest Way to Manage Transactions

Speedy payment process
Improve customer service
Automated report generation

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Optimal Purchasing

Purchasing budget is strictly controlled
Effortless purchasing processes
Easier vendor management

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Well-organized and Structured Events

Budget use is more optimized
Centralized attendees management
Automated report generation

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Accurate Finance Management

Easy profit/loss tracking
Real-time financial report
Fast bank reconciliation

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What Makes Us Different

Unlimited User

Our software can be used by as many users as possible within the same entity at no additional cost.

Best Business Practices

We implement best practices that help us achieve objectives, ensure smooth implementation and meet clients’ expectations.

Innovative Development

We keep on innovating by updating & developing our systems, providing new solutions for more industries.

Professional Experts

Our team consists of in-house business & tech experts who happily provide full support for our clients.

Customizable and Configurable

Each of our solution is configurable and customizable according to your business structure, category, goals, and unique requirements.

Trusted by over 1.750 World Class Entreprises

Providing the right solutions for our clients is our focus and priority.

FAQs

Frequently asked questions about our software solutions.

We provide various types of support, from free consultations and blueprints to training and user manuals, ensuring that your software is runs smoothly.

Our solutions are very comprehensive and designed for 15 industries. Our ERP system offers unlimited user licenses. Therefore, it can be used by everyone in your company at no additional cost.

We provide ready-made software that continually improves our development team. However, our software can also be tailored to meet the unique requirements of each of our clients.

Yes, our software has a mobile version to help you run your business better. Our mobile apps cover various functions, depending on the modules you are using.

HashMicro is web-based ERP software that can be run through the internet on any mobile device via any web browser.

We use PostgreSQL database management system, which ensures data security and scalable performance for many of simultaneous users.

We use Python, one of the most popular programming languages, to develop our software programs.

WHAT IS
hotel management system?

The hotel management system is a computer program (software) designed to assist hotel management in both day-to-day operations and necessary reporting to the hotel.

A hotel management system is a set of software solutions that keep operations running smoothly. This includes accounting packages, customer relationship management (CRM) packages, and a wide array of industry-specific software.

A hotel management system is a system or program created to help hotels perform day-to-day operations, encompassing guest-related issues (front office) to internal matters such as data collection (back office).

Some of the right steps that can be taken for the success of hotel management include leveraging technology (with hotel management tools) for efficiency, assigning tasks to hotel staff according to their abilities, understanding hotel branding and communicating the message, creating a website for credibility, and finally planning and determining competitive room rates.

Efficient hospitality management involves using technology to maximize efficiency and results, managing hotel staff by delegating tasks that suit their capabilities, and understanding the hotel brand to effectively communicate messages in each marketing strategy.

Eight Basic Principles of Hospitality and Service:

Friendly, friendly, and polite.
Knowledgeable.
Effective.
On time.
Flexible.
Be consistent.
Communicate effectively.
Cultivate trust.

The Hospitality Management System is needed to support the services provided by the hotel because, with this management system, the hotel can precisely track data about guests, rooms, restaurants, or payment transactions.

Big Data, AI, and Personalization in Hospitality

In-depth understanding of guest needs through insights gathered also helps hoteliers stay relevant by delivering personalized service to each guest, increasing their likelihood of return.

Industry players need to stay updated on the latest hospitality trends to avoid falling behind competitors. The ten trends cited in this article apply to many different aspects and can help improve the guest experience.

The hotel reservation system works by processing secure online reservations made through the hotel's website. The data is then passed on to a backend system, which the hotel can access to manage the booking. Other features may come with it, such as automated reservation confirmation emails.

The goal of an automated hotel management system is to handle all aspects of hotel booking and information systems. This application seeks to cover all operations that occur in residential hotels.

The hotel industry thrives locally. To find out which option is best for you, check tourism statistics.

Pay attention to reviews. Feedback helps improve the entire property. Utilize online reviews and social media.

Generate good leads. Focus on group business and make yourself easily accessible to planners.

Delight your guests. Provide innovative experiences beyond accommodation.

Protect your guests. Prioritize safety and security to ensure guest well-being.

Stay in your A-game. Communicate effectively, empower managers, and pay attention to every detail to enhance the guest experience.